Welcome & Services

MY JOURNEY IN 3 STEPS

I can also find
out more about

Club Med
Exclusive Collection

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# I Assess Myself

STEP 1 : I assess myself

You are the key player of your own development! To get to know yourself better,situate your knowledge and move forwards on a tailor-made path, we invite you to start with this quick self-assessment of your skills.

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STEP 2 : I want to develop
my professional practices on...

Welcome and check in

Welcome customers, embark them in the Club Med universe and give the best first impression

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Check out

Leave a good last impression

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Excellence in all circumstances

Establish a climate of trust and confidence with our customers

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CLIENT RELATIONSHIP

To offer a memorable experience (coming soon in EN)

WIP

STEP 3 : I'm arriving in a Resort soon or I'm already in Resort, I've got my Workday/Workplace IDs ...

You now have access to new content to help you continue to develop your skills.

Accueil des G.Ms internationaux

Welcome our international G.Ms with the right words and gestures

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Smooth NA

Find out step-by-step how to use web NA

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Langues

Practice French, English, Spanish, German, Italian

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KISS

Appropriate the KISS posture to delight our G.Ms, personalize their experience and meet their desires

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KARE

Combat abusive and addictive behaviour

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Testimonials from our talents

"Development and evolution was [fast]"

Ornella, front desk manager